An Arlington Native Is Brilliantly Trolling Facebook And Shaming Petty Customer Service Complaints.
At this point, when you call any company's customer service line, you can pretty much rest assured that the representative on the other end of the line is reading from a script. And that's OK, really: These poor schmucks have to put up with a lot of nonsense to pay the bills.
Customer service reps, after all, are people too.
And that's what makes this recent act of artistic and hilarious trolling from Arlington native and known hacker Nick Price — plus his partners in crime, comedians Ben Palmer and Ryan Shipley — such a smile. The trio created the Facebook page Community Service, and, from that perch, they're wreaking all sorts of havoc by playing the role of a fed-up online customer service rep. The best part? They're hopping all around Facebook, responding to actual (if absurdly petty) complaints posted to the Facebook pages of actual companies, mocking the absurdity of these complainers' issues right in their sometimes still-none-the-wiser faces.
Check out some screen-grabbed examples of their handiwork.
You can marvel at more of these amazing feats of public shaming on the trio's the trio's We Hope That Helps website and archive.
You might want to do so quickly, though. There's no telling when the big companies whose pages this action's going down on are gonna tire of the idea — even if, for right now, they're kind of silently OK of the statement Price and his pals are making with their efforts.
Here's how Price puts it in an interview with the Fort Worth Weekly from earlier this week: “In a way, we’re saying the things that the reps at these companies are thinking, while absolving them of the consequences of saying it. And I think that’s part of the reason that so few companies have even blocked us from their page.”
Well… not yet, at least.